Privacy Policy

Who We Are

Evolvethecloud provides financial risk assessment and mitigation services to businesses operating in Thailand. Our office is located at Ngam Muang Rd, Wiang, Mueang Chiang Rai District, Chiang Rai 57000, Thailand.

When we say "we," "us," or "our," we're referring to Evolvethecloud. "You" or "your" means anyone who uses our services or visits our website.

Information We Collect

The type of information we gather depends on how you interact with us. Here's what we typically collect and why:

Contact Information

When you reach out to us, request a consultation, or sign up for our services, we collect:

• Your name and business name
• Email address and phone number
• Business address and location
• Preferred contact methods

Financial Information

To assess risk and provide mitigation strategies, we need access to certain financial data. This might include:

• Financial statements and cash flow reports
• Revenue and expense records
• Debt obligations and payment histories
• Investment portfolios and asset valuations
• Insurance coverage details

Business Operations Data

Understanding your business helps us identify risks specific to your situation:

• Industry sector and market position
• Operational processes and workflows
• Supplier and vendor relationships
• Client base and contract terms
• Employee structure and key personnel

Website Usage Information

Like most websites, ours collects some technical information automatically:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or search terms
• Device type and operating system

How We Use Your Information

We're not in the business of selling data or bombarding you with marketing emails. Here's what we actually do with your information:

Data Sharing and Disclosure

We don't hand out your information casually. When we do share data, there's always a good reason:

Service Providers

Sometimes we work with third-party companies that help us deliver services – think cloud storage providers, payment processors, or specialized risk analysis tools. These companies only get the information they need to do their job, and they're contractually bound to protect it.

Legal Requirements

If Thai authorities or courts require us to disclose information, we'll comply with valid legal requests. We might also share data to prevent fraud or protect someone's safety.

Business Transfers

Should Evolvethecloud ever merge with another company or get acquired, your information would transfer to the new entity. We'd notify you beforehand and ensure the same privacy protections continue.

With Your Consent

In any other situation where we'd share your data, we'll ask for your explicit permission first.

Your Privacy Rights

Under Thailand's Personal Data Protection Act (PDPA), you have several rights regarding your personal information. These aren't just theoretical – we've built processes to honor them:

To exercise any of these rights, email us at help@evolvethecloud.com or call +6638271558. We'll verify your identity and process your request as quickly as possible.

How We Protect Your Data

Financial information demands serious security. Here's how we keep your data safe:

Technical Safeguards

• End-to-end encryption for data transmission and storage
• Multi-factor authentication for system access
• Regular security audits and vulnerability assessments
• Automated backup systems with encrypted storage
• Firewall protection and intrusion detection systems

Organizational Measures

• Strict access controls – team members only see data necessary for their role
• Confidentiality agreements with all staff and contractors
• Regular privacy and security training
• Incident response procedures if a breach occurs
• Annual third-party security assessments

That said, no security system is completely foolproof. While we take every reasonable precaution, we can't guarantee absolute security. If you notice anything suspicious regarding your data, contact us immediately.

Data Retention

We don't keep your information longer than necessary. Our retention periods depend on several factors:

Active Client Data

While you're working with us, we maintain complete records to provide effective service and support ongoing risk management.

Post-Engagement Records

After our engagement ends, we keep financial records for seven years to comply with Thai accounting and tax regulations. Other personal data is typically deleted within two years unless you request earlier deletion.

Marketing Data

If you've subscribed to updates but haven't engaged with us in three years, we'll remove you from our marketing lists (though we might reach out once to confirm before doing so).

Website Analytics

Website usage data is anonymized after 26 months and used only for aggregate analysis.

International Data Transfers

We primarily store data on servers located in Thailand. However, some service providers we work with may process data in other countries, including Singapore and the European Union.

When data moves across borders, we ensure adequate protections through:

• Standard contractual clauses approved by Thai data protection authorities
• Selecting providers in countries with strong data protection laws
• Additional security measures like encryption during transit
• Regular compliance reviews of international service providers

Cookies and Tracking

Our website uses cookies – small text files stored on your device. Here's what they do:

Essential Cookies

These make the website work properly. They remember your session, language preferences, and security settings. You can't really use the site without these.

Analytics Cookies

These help us understand how visitors use the site – which pages are popular, where people get stuck, how long they stay. We use this to improve the user experience. These are optional, and you can decline them.

Preference Cookies

These remember your choices, like display settings or form data, so you don't have to re-enter information on return visits.

You can manage cookie preferences through your browser settings. Keep in mind that blocking all cookies might affect site functionality.

Children's Privacy

Our services aren't designed for individuals under 18. We don't knowingly collect personal information from minors. If we discover we've inadvertently gathered such data, we'll delete it promptly.

Changes to This Policy

Privacy regulations evolve, and so do our practices. When we update this policy, we'll post the revised version here with a new "Last Updated" date at the top.

For significant changes that affect how we handle your data, we'll notify you directly via email or through a prominent notice on our website. We encourage you to review this policy periodically.

Third-Party Links

Our website might link to external sites or resources. Once you leave evolvethecloud.com, this privacy policy no longer applies. We're not responsible for the privacy practices of other websites, even if we've linked to them.

Before sharing personal information on any external site, read their privacy policy to understand how they'll handle your data.

Complaints and Concerns

If you're not satisfied with how we've handled your personal data, please tell us first. We take privacy concerns seriously and will work to address any issues.

You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee. However, we'd appreciate the chance to resolve things directly before you take that step.